I received my replacement unit well within the time frame they quoted. Things break but their customer service has been wonderful! They have been prompt and courteous throughout the entire process. Thank you for your business, and have a great day! If you have any questions, comments, or concerns, please let us know. Please dispose of your defective product once you receive your replacement. I wanted to let you know that your warranty replacement order is currently being processed and will be shipping out within the next week. (08-23) I received this: 'Thank you for your patience in this matter. Kelli had replied with the required information I needed to apply to claim (08-20) Within 12 hours of my initial email request for warranty service Ms. I have seen that this could be an issue so it's more about how they handle their customer service at this point. Overall Review: I have multiple of these units and they all work great.
Will update review once I get a good feel for how they do business. I have reached out to the manufacturer and am awaiting their reply since it is within the 1 year warranty period.
Connects and plays perfectly on most games, win 10 flawlesslyĬons: - None until this month, the top right bumper has started to stick and not release unless pried back up. Pros: - Unit is good size for the large hand gamer
